Authorizing Print Jobs in WolfPrint

wolfprint logo

Printers in the College of Design IT Labs and Clusters use the University’s WolfPrint service. Please read the general information about printing here. For more information about WolfPrint, see go.ncsu.edu/print.

In order for your print job to process correctly, you MUST authorize your print job through the WolfPrint PCClient software OR through go.ncsu.edu/wolfprint on the same computer before your job will print.

We have found using the web client at go.ncsu.edu/wolfprint works more consistently. 

The following instructions for Macintosh and Windows explain how to authorize a print job using web client at go.ncsu.edu/wolfprint Below that are instructions for authorizing print jobs using the PCClient software. PCClient software is available for download in ClassStore/Information Technology. Instructions for accessing ClassStore are here.

Macintosh Instructions for Authorizing Print Jobs Using the Web Client at go.ncsu.edu/wolfprint.

1] Open a web browser on the same computer you are printing from and go to go.ncsu.edu/wolfprint. Log in there with your Unity ID and password.

login

The website is now ready for you to print.

web client

2] Set up your print job as usual. Click Print when ready.

Screen Shot 2013-08-20 at 11.13.48 AM

2] Login with your Unity ID and Password.

Screen Shot 2013-08-20 at 11.14.51 AM

Open the print monitor window if it does not open automatically. If you see “Hold for Authentication” click the refresh button to log in again. This may happen occasionally the first time a particular printer is used or if the Unity ID or password was typed incorrectly.

hold for authentication

3] Go back to the web browser, select your personal account or a shared account. (Shared accounts are used by departments for projects.) Click Print to authorize the print job.

authorize

4] A progress window will appear in the web browser.

in progress

5] Once the job is sent to the printer, you will receive confirmation in the web browser.

confirmation

6] Go to the printer to retrieve your print job.

Windows Instructions for Authorizing Print Jobs Using the Web Client at go.ncsu.edu/wolfprint.

1] Open a web browser on the same computer you are printing from and go to go.ncsu.edu/wolfprint. Log in there with your Unity ID and password.

login

The website is now ready for you to print.

web client

2] Set up your print job as usual. Click Print when ready.

des-printadmin Screen Capture

3] Go back to the web browser, select your personal account or a shared account. (Shared accounts are used by departments for projects.) Click Print to authorize the print job.

authorize

4] A progress window will appear in the web browser.

in progress

5] Once the job is sent to the printer, you will receive confirmation in the web browser.

confirmation

6] Go to the printer to retrieve your print job.

Macintosh Instructions for PCClient Software 

1] Set up your print job as usual. Click PRINT when ready.

Screen Shot 2013-08-20 at 11.13.48 AM

2] Login with your Unity ID and Password.

Screen Shot 2013-08-20 at 11.14.51 AM

Open the print monitor window if it does not open automatically. If you see “Hold for Authentication” click the refresh button to log in again. This may happen occasionally the first time a particular printer is used or if the Unity ID or password was typed incorrectly.

hold for authentication

3] Login to the WolfPrint PCClient window if it pops up.

Screen Shot 2013-08-20 at 11.15.45 AM

4] Authorize your print job in the next pop-up window.

Screen Shot 2013-08-20 at 11.16.52 AM

5] Receive conformation.

Screen Shot 2013-08-20 at 11.17.20 AM

6] Go to the printer to retrieve your print job.

Windows Instructions for PCClient Software

 1] Set up your print job as usual. Click PRINT when ready.

des-printadmin Screen Capture

2] Login to the WolfPrint PCClient window if it pops up.

1

3] Authorize your print job  in the next pop-up window.

3

4] Receive conformation.

4

5] Go to the printer to retrieve your print job.

If you have trouble, please contact the College of Design IT staff in Brooks 202-204 for help. If you have a laptop you need help with, bring it with you. You can also send an email to design_help@ncsu.edu or use this form to contact the College Information Technology staff with specific information about your problem.